|
Here are some kind words that some of our valuable customers have said
about Patlin Enterprises.
"There are two keys to living in a fine log home;
1) purchase a quality log home kit and 2) employ a quality builder.
Without both, the owner ends up owning a nightmare—not a dream.
We have a dream log home since we picked a great log home company and
a great builder; a builder highly recommended by the log home company.
Which log home company led to our dream? Lincoln Logs, specifically Patlins
of Massachusetts. They were incredible helpful in the design stage
(conducting a pre purchase site visit) and the final product was a solid
well-built house. The final product exceeded our expectations. It was
intended to be a second home/retreat in the NH mountains. Now we plan
to switch permanent homes and live in the log home. It is so warm that
on a sunny day with outside temps at below freezing, the heat stays off
until after midnight!
I commend Patlins and Lincoln Logs to anyone hoping to build a dream
log home."
- Mark Tigan,
Scofield Mountain'
Winchester, NH
"We were very pleased with our log home and
with the Patlins' help from inception to hand-off to the builders.
That included the most remarkable delivery, because the house was built
on an island. The trucks came in the pouring rain, and Leslie gamely
stood in the downpour and the mud, checking off every item that was unloaded."
-Tom
and Linda
Centre Harbor, NH, Lake Winnipesauke
Log Home owners,
Delivered 1989
“We would never have been able to build our
'dream log home' without the assistance of the Patlins and their
team.
Prior
to our decision to build, Steve walked various sites with us and helped
determine the perfect lakefront setting for our house. Nikki held our
hand through the design process and helped us visualize all of the factors
which led to our decisions. Leslie helped us with our budget planning
and gave us direction as to where our dollars would be best spent.
The entire Patlin team was responsive to our phone calls and e-mails
in the most reassuring manner. They were always there to brainstorm with
us in times when we otherwise would have overreacted to manageable problems.
Tim
was always available to answer construction questions and give us his
expert advice regarding the quality of the work.
Our house was a large
project totaling 6,000 sf including the walkout. We are thrilled with
the results and actually enjoyed the building process thanks to the Patlins.
Our faith in the integrity of the Patlins was the key component of our
taking on this project. They never disappointed us.
We are happy to share our thoughts about our experience !!!"
- Maddy & Warren
Kiersh
July 2007 -
"Leslie & Steve, Our journey
together began May 19, 2004. Bald Mountain Rd, Leyden Road, and Barton
Road, (just to mention a few pieces of property over the past few years.
There have been many pieces of property looked at, walked, and a couple
have had perc test. There have been many heartaches, and many, many ups
and downs over the past three years. I will say for now we come to rest
at 29 Fargo Drive. (At least for a bit). In most likely a little less
than a month, I will be “home” I sincerely thank you for
your moral support and for being there through the good times and bad
times during this journey.
Ms. Nikki, How many ways can a bathroom be redesigned??? I think your
answer would be… Just as many as the “customer” needs.
I sincerely thank you for your patience and I can appreciate your level
of knowledge and expertise.
Mr. Tim, I thank you for your never ending patience with me and I sincerely
appreciate your knowledge. What you have learned and are still learning
from the BUG regarding property and the business is invaluable. I do
not recall when you actually came into the picture, but I do know of
at least 3 or 4 pieces of property you have walked, evaluated, and have
been to.
Ms. Noreen, I thank you for your pleasant voice answering the business
phone, recognizing my voice, and offering me your shoulder or body
to vent at. I think you may be the only one in the place who has not
been to my house as yet… so you will have to come for coffee after
I move in… Your role with Patlin Enterprises is important.
THROUGHOUT - I SINCERELY APPRECIATE EVERYONE'S ASSISTANCE ALL ALONG
THE WAY AND I AM HOME NOW AND ABSOLUTELY LOVE IT...........When the
BANK had an appraiser do the appraisal prior to my construction loan,
the appraisal came in $40k MORE than the project cost. I would definitely
consider going with Patlin Enterprises again if I were in a situation
to build another home............All of the contractors were very good
in their field and customer oriented."
- Donna A-A
Homes by Nicole - #1!
1505 square foot ranch with garage and two porches
Excavation began May 3, 2007, Moving Date - August 6, 2007
***SEE
PHOTO GALLERY OF THIS HOME***
“…As we are almost at the finish line
and almost ready to move in, we have nothing but good things to say.
We sent two of our best friends your way (… they are looking
to buy a lot across the street from us). We were very nervous to build
our own home and be our own GC, but we knew it would save us a lot
of money (and we were right!)
You and your staff have been more than helpful.
Whenever we felt stressed or confused you guys were always there to answer
any questions we had. Someone was always there to help or returned our
call a.s.a.p and you were all always willing to meet with us to go over
any changes we had. Being our own GC was stressful at times but is was
so much easier knowing you were only a phone call away to get us back
on track.
We are completely 100% satisfied with the whole building process
and with our home, it is more than we could have imagined! We can't
wait to move in. We tell everyone we know who is looking to build a
home about you and your company. Thank you!"
- Pete & Heather Gaj – panelized colonial – built
2007/2008
“Roger and I had spent a lot of time for
years on investigating log home companies, log home systems, and types
of wood to use in log homes and there are several reasons we settled
on your company. It all comes down to the simple fact that your company
offers so much support in every area, starting from the types of logs,
the site, to the contractors.
We used one of the contractors that you
had suggested, and to this day refer him to anyone who wants to build,
he was that good, but to our surprise your own company contractor came
out to check to see if our home was started correctly, and who we all
could trouble shoot with. Any materials that were wrong or damaged
were replaced immediately. Any time we called and asked for advise in
obtaining materials, prices on contractors, we received an immediate
accurate answer. And I am not even mentioning that we used a plan that
you yourself designed and changed very little.
We are probably the only
first time builders that after the project was completed, have not said
If we had to do it over again we would change this and that. We don't
need to do it over again, as we wouldn't change one thing about this
home. And your family is the sole reason for this.
I have referred your
company to several people and told them that you make the whole process
idiot proof. You can't buy that kind of insurance and don't need to.
We stayed on budget from start to finish and the end result is, we have
people drive by all the time to see our home, which took some getting
used.
Lincoln logs and the Patlins made our dream come true with very
little problem and the perfect end result. Could anyone ask for more?
Yes! In the next couple of years we will be back to have you design
and build a matching garage."
- Roger & Elaine Lupoletti, Log home
owners
"A big Thank You to you and your team for
staying in touch the way you do. Since I am in a similar business and
understand what customer service is. I can give your company a big pat
on the back for your follow up which is the root base for a trusting
relationship. Thanks!”
- John L., Miller Place, NY
"We are starting to build a Lincoln Logs log
home. We've been designing our floor plan for almost 2 years, with
a ton of help from our dealer, Patlin Enterprises. Nikki Patlin ... has
been wonderful to work with and has helped us design the
home of our dreams.
"All of the hard work will be worth it, and we can't wait to finally move
into the home of our dreams!!"
- Rob & Lisa, Killingworth, CT
"Hello everyone! We are loving living in our
new house, much better than living with mom and dad... All of you all
were great with everything, and we really appreciated every thing you
did for us in making our house possible."
- Debbie & Kevin Hackett, Panelized
homeowners, Goshen, MA, built in 2007
"Just wanted to shoot a thank you for all you guys
do. We drove back yesterday barely talking we were so in shock that are
dream house is finally taking form. Every once in a while one of us would
just mutter, "Oh my god, I can't believe it."
Tim was great! He sure knows his stuff. It just made us feel more confident that
we chose the right company.
Like John said we did talk to two other log companies and one modular. The products
were all good, but the service just wasn't there. When were dealing in big numbers
it is so nice to know that there are people listening to what are dreams and
wishes are, and you guys are certainly that.
So, thank you, again and we'll be in touch when the blue prints come in."
- Jill
"We started out knowing very little about
building a log home and ended up with a wealth of information thanks
to lots of hand-holding and help by the Patlins.
"From the day we stood out on our
parcel of land getting sage advice from Steve Patlin, to sitting down
with Nikki while she modified some plans to meet our land configuration,
and on to the day we eagerly took notes as Leslie Patlin went item-by-item
through the list of things that we would need to do, we knew we were
making the right decision in using Patlin Enterprises.
"Our Lincoln Log
home is now a magnet for others driving by and admiring it. We delight
in giving impromptu tours of the chalet to friends and neighbors which
gives us a chance to brag about how the folks at Patlin Enterprises
helped us throughout the entire process. The Patlin's have been building log
homes for many years and their level of knowledge of everything about
log homes reflects that expertise.
Here's our web site with some photos
of our log home project "
- The Smith's, Lebanon, CT
Do you have a testimonial to share? Send your testimonial
(and a photo or two if you have them) to info@patlinenterprises.com.
We love to hear from you.
|